Solutions to all your needs, no matter what business you are in.
A leading SaaS provider was having difficulty understanding the identity of the anonymous visitors coming to their website. At the same time, the company needed better insights to feed into a lead scoring model that would up their marketing efforts. LimeCall was able to create profiles for all customers using call tracking.
One of our customers came to us when they were not able to get good insights into what their customers wanted. They wanted to create complete profiles for all their website visitors, so they could increase sales with personalised suggestions. LimeCall was able to collect customer data and give insights into customer preferences.
A prominent company based in the United States had a 24*7 Customer Support team. But still, they realized they were missing out on important leads and wanted a solution that would help them track all calls and never miss a potential lead. LimeCall was able to help them set up an automated callback system for all their missed leads.
A very common occurrence with one travel company was that they had customers come back to them claiming that their support team had made promises, given discounts, or offered deals. They wanted a solution that would help prevent fraud. LimeCall was able to provide the company with call recording to verify the conversation.