Meet our power-packed features that make LimeCall an excellent choice for your business
Add operators Add or edit operators and consultants from your calls and schedule their availability.
Caller ID Choose the number you want your customers to see when you call.
Custom company SMS Send messages with your company’s name on them.
Custom SMS Edit and write all the SMS you send to your clients.
Dashboard calls Place calls straight from LimeCall’s dashboard.
Dialing time Set a time for connecting with any client who has requested a callback.
IVR Set an interactive voice response and automate your telephony system so it interacts automatically with your clients.
Order calls Set calls for later and send notifications to your clients so you can talk to them when you need to.
Queue calls Hold your customers on the line when your operators are busy.
Retry calls Set up callback times for your visitors in case your call didn’t go through.
Routing algorithm Set random or simultaneous dialing sequences.
Schedule calls Let your customers book their calls in real-time.
Schedule holidays Set a timer for when your company or employees are on holidays or breaks.
Set working hours Set office hours during which your consultants are available with a few clicks.
Voice messages Record and send autoresponder and custom voice messages to your clients.
Access leads data See all your data, even who spoke with your client and your client’s location.
Call analytics Show call status, numbers, and time period. Analyze missed calls, see who is busy, and who calls.
Call recording Record your conversations with your clients for further analysis.
Conversion data See how well your clients are converting in any period.
Customizable analytics Choose your most important metrics and see them at a glance
Export data to CSV Quickly export your data so you can use it elsewhere.
Sales rep reporting Get timely insights and detailed data analysis.
AI-powered scoring Automate AI-scoring rules and decide when to call your clients.
Button triggers Determine when to show a callback button on the website.
Callback from website Reach out to your prospects on the website regardless of the platform.
Data autofilling When a lead lands on your website, a form fills automatically.
Exit intent trigger Set a callback form so it appears when your client is leaving your website.
Geo & IP trigger Check your clients’ location and IP at a glance.
Inaction trigger Send your clients a callback form if they’ve been inactive for a while.
Merge widgets Combine different widgets and display them in multiple subpages.
Mobile triggers Activate triggers depending on your client’s actions.
New/Old Trigger Assign a score to your website’s visitors.
Night mode Set a widget for after-hours.
Page targeting Only show your callback widgets to the web pages you decide.
Switch to tab Display the widget only when you’re clients have changed to a different tab.
Text interaction trigger Score your visitors based on the actions they perform on your website.
Time trigger Set your callback forms so they appear only after a certain amount of time.
Trigger upon click Set a code so your clients get a form only after they click on certain parts or buttons.
UTM click Track your source, mediums, and campaigns.
Notes Make notes with all the information your sales reps need about your leads so they can close their sales.
Notifications Get info about your calls (missed, ongoing, ended, or scheduled) straight to your inbox.
Sectors Add your company departments to a custom widget and connect with your prospects and consultants.
User roles Give granular permissions to every member of your team.
Blacklisted numbers Add numbers to the blacklist so they can’t use your widget and request a callback.
Country blocking You can block countries you don’t want to receive calls from.
GDPR-Ready Use permissions that we have prepared for you as required by GDPR.
IP blocking Block the IPs that you don’t want to grant access your widget.
User permissions Block access to certain data from unauthorized consultants.
Dedicated account manager We help you with a dedicated account manager who will help you use LimeCall and set it up.
Help center access Access our knowledge base at any time and get answers to your questions
Live chat support Let our dedicated chat support help you if you ever need us. We’re here for you.
Personal onboarding sessions We offer you individual onboarding sessions to walk you through the process.
Phone support Call us at any time and get timely advice about LimeCall.
Service-level agreement (SLA) Our services are 100% guaranteed.
Button animations Animated buttons to attract the attention of your visitors
Custom button Create your own buttons.
Custom eye-catching images Attract your visitors with eye-catching images.
Custom fields Add custom fields to collect relevant information about your customers.
Custom styles Use CSS to customize your widgets to the fullest.
Dynamic text Set up a dedicated text so you can track how your widgets are performing.
Personalized popups Personalize your popups with custom graphics, logos, or images.
Personalized text Edit your text to adjust to your business.
Personalized tooltips Decide which content yo display before your customers click on the widget.
Personalized widgets We help you personalize your widgets to get the most of your buttons.
Sound effects Switch on the sound effects and get your customers’ attention.
