Turn website visitors into live calls
A visitor leaves their number and your team is talking to them seconds later. Or they pick a time and you call them then. Routing, retries, recording and reporting are all built in.
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Why teams use LimeCall Website Callback
Call while they are interested
Connect a visitor to your team in about 28 seconds, before they open a competitor's tab.
More conversations from the same traffic
Proactive invitations and page targeting ask the right visitors at the right moment.
The right rep picks up
Route by department, business hours and rules, and retry when nobody answers.
Know what drives calls
Recording, call history and reporting tie each call back to the page and campaign.
Lead capture
Ways a visitor can ask to talk.
Callback widget
All plansVisitors leave their number and your team calls them back in seconds.
Learn more →Scheduled callbacks
All plansVisitors pick a time that suits them, and the call happens then.
Learn more →Custom lead fields and forms
All plansAsk what you need to know before the call: budget, service, postcode.
Lead scoring rules
All plansPut the best leads first, based on their answers and behaviour.
Learn more →Targeting and triggers
Ask the right visitor at the right time.
Page and URL targeting
All plansShow the widget, or a different message, on the pages you choose.
Proactive invitations
All plansInvite a visitor to talk based on how they behave on the page.
Urgency and social proof
All plansReal activity from your own site, and a nudge before you close for the day.
Calls
What happens once the call starts.
Rep-first calling
Your rep is connected and briefed first, then the visitor is dialled, so nobody waits on hold.
Retrying failed callbacks
All plansIf nobody answers, it tries again on the schedule you set.
Missed-callback ladder
When your team cannot pick up, fall back to another rep, a team, or the AI.
Call recording
All plansRecord callbacks for training and to check what was agreed.
Call history
All plansEvery callback and its outcome in one list.
International calling
All plansCall visitors back in the countries you choose.
Calls in the browser
Visitors can talk from the browser, with a device check and live captions.
Routing
Get the call to the right person.
Lead routing
All plans, more on higher plansSend calls to a person, a team or the AI. Growth and Scale add advanced rules.
Learn more →Departments
All plansLet the visitor choose sales, support or billing.
Business hours
All plansOutside hours, take a scheduled callback instead of a missed call.
AI answering when you are busy
With AI ReceptionistSend callbacks to the AI receptionist when your team cannot pick up.
Learn more →Your widget
Make it look like your site.
Theme, colours and corners
All plansMatch your brand without touching code.
Launcher, tooltip and position
All plansWhere the button sits and what it says.
Text customisation
All plansChange the words the visitor sees.
Your logo and agent identity
All plansYour logo, and a real face and name on the widget.
Custom CSS
All plansFull control when the settings are not enough.
Separate mobile settings
All plansA different layout and behaviour on phones.
Notifications and follow-up
Nobody waits, and nothing is forgotten.
Email notifications
All plansYour team hears about every request straight away.
SMS follow-up
All plansText the visitor a confirmation or a reminder.
Integrations and API
Connect it to your CRM and tools.
Integrations
All plans, more on higher plansHubSpot, Salesforce, Pipedrive, Slack and more.
Learn more →API access
ScaleCreate callbacks from your own code, including calling a new lead from your CRM.
Learn more →Domain allowlist
All plansOnly your own sites can run your widget.
Anti-spam and limits
Pay for real conversations only.
Daily callback caps
All plansSet the most callbacks a day, so a bad day never runs up a bill.
Block VoIP and suspicious numbers
All plansStop fake and throwaway numbers before they are dialled.
Country and IP blocking
Choose which countries can request a call, and block abusive visitors.
Reporting
All plans, more on higher plansBasic on Starter, full reporting on Growth and Scale.
Website Callback plans
Pay only for successful callbacks where your rep and lead connect.
Included on every Callback plan
- Callback widget
- A US or Canada business number
- Scheduled callbacks
- Click-to-call
- Lead routing
- SMS follow-up
- Recording and call history
- Contact and lead capture
- Basic reporting
Website Callback questions
How fast does the callback happen?
Your team is usually talking to the visitor in about 28 seconds. With rep-first calling, the rep is connected first, so the visitor never waits on hold.
What if nobody is available?
Outside business hours the visitor books a scheduled callback. During hours, a missed callback can be retried, passed to another rep or team, or answered by the AI receptionist.
Do I pay for callbacks that do not connect?
No. Plans are billed on successful callbacks. Daily caps, VoIP blocking and country rules keep spam from using them up.
Can I use it with my CRM?
Yes. Starter includes standard integrations and webhooks, Growth adds the full set, and Scale adds API access.
See it working
Try the live demo, or start a 7-day free trial.