A website chat that answers and acts
It answers visitors from your website and documents, books the appointment, captures the lead and hands the chat to your team when a person should take over. The same AI answers on WhatsApp, SMS and the phone.
29 features · 7-day free trial · Cancel anytime
Why teams use LimeCall AI Chatbot
Answers at 2am
Prices, hours, services and policies answered at any hour, so your team stops typing the same replies.
Every visitor becomes a contact
Name, email, phone and what they asked, saved before they leave the page.
Books, not just chats
Appointments, follow-up emails and texts, webhooks and CRM updates while the visitor is still there.
A person when it matters
Your team takes over the chat at any point, with the whole conversation in front of them.
Answers
What it says, and where it gets it from.
Learns from your website
All plansEnter your address and it reads your company details, products and services.
Documents, price lists and FAQs
All plansUpload PDFs and add FAQs for anything the website does not cover.
Sources under answers
Show where an answer came from, so visitors can check it.
Knows the page they are on
A visitor on your pricing page gets a pricing answer.
30+ languages
All plansVisitors write in their own language and get the answer in it.
Pricing cards in the chat
Show your plans as cards inside the conversation, not a wall of text.
Files in the chat
Visitors can send a photo or document, and you can send one back.
Actions
What it does while the visitor is there.
Appointment booking
All plansOffers real slots from your calendar and books one in the chat.
Learn more →Follow-up email, SMS and WhatsApp
All plansSends the confirmation or next step when the chat ends.
Learn more →Webhooks and API actions
All plansTrigger your own systems, or look something up in them, from the chat.
Learn more →Lead qualification
All plansAsks your qualifying questions before handing a lead to sales.
Learn more →Handover to your team
When a person should take over.
Live takeover
A team member takes over the chat at any point, with the whole conversation in front of them.
Out-of-hours capture
Out of hours it takes the details and alerts your team.
HubSpot chat
Already run HubSpot Conversations? Plug it into the widget's chat.
One AI, every channel
The same answers on every channel.
Website chat
All plansOne snippet on any site: WordPress, Shopify, Wix, Webflow or your own.
Voice in the browser
All plansVisitors can talk to the AI from the widget instead of typing.
Your brand
It looks and sounds like you.
Colours, greeting and name
Your colours, your greeting and your name on the widget.
Voice and tone
All plansFormal or friendly: set how it writes.
Test before it goes live
All plansTry it in the browser, adjust the answers, then switch it on.
Insight
Know what visitors ask, and where they came from.
Summaries and tags
All plansEvery conversation written up in a few lines and tagged.
Chat export and transcript email
Export any chat, or email the visitor their transcript.
Visitor rating
Ask visitors to rate the conversation when it ends.
AI Receptionist plans
The AI chatbot comes with every AI Receptionist plan, and every Website Callback plan includes AI chat conversations too.
Core features on every AI plan
- 24/7 AI answering
- Knowledge base and FAQs
- Lead qualification
- Appointment booking
- Messages and call transfers
- Recording, transcript and summary
- Website AI voice widget
- Website AI chatbot
- CRM / contact updates
- Missed-call recovery
- Outbound calling
- International call forwarding
- Connect your own SIP trunk
- 40+ voices
- 30+ languages
- Appointment scheduler
AI Chatbot questions
How is it different from a rule-based chatbot?
It is not a decision tree. It reads your website and documents and answers in its own words, then acts: it books appointments, captures the lead, sends follow-ups and hands over to your team.
How do I add it to my website?
Paste one snippet into your site, or hand it to whoever runs your website. It works on WordPress, Shopify, Wix, Webflow and any site you can add a script to.
Which plans include it?
Every AI Receptionist plan includes the website AI chatbot, with 500, 2,000 or 6,000 chat conversations a month. Website Callback plans include 300, 1,000 or 3,000.
Can a person take over a chat?
Yes. A team member can take over at any point and sees the whole conversation. Out of hours, the AI takes the details and alerts your team.
See it working
Try the live demo, or start a 7-day free trial.