The website callback widget that converts
Add a callback button to any page and turn browsers into live phone conversations. Visitors request a call, and LimeCall connects your rep in seconds.
Quick answer
What is a website callback widget?
A website callback widget lets a visitor request an instant phone call from your page. LimeCall connects them to your rep in about 28 seconds.
No code required. Free plan available.
Why a callback widget beats a contact form
A callback widget sits on your website and invites visitors to request a phone call the moment they are interested. Instead of filling in a form and waiting hours for a reply, the visitor gets a live call in about 28 seconds.
Forms leak leads. Most form submissions sit in an inbox until a rep gets around to them, and by then the visitor has moved on or contacted a competitor. The callback widget closes that gap by connecting the conversation while intent is at its peak.
LimeCall's callback widget includes smart routing, call recording, analytics, and CRM sync. It is the fastest way to turn website traffic into booked, tracked, and recorded sales calls. Pair it with our click 2 call button for the full inbound experience.
How the callback widget works
Visitor requests a call
A high-intent visitor clicks the widget on any page and enters their number, or asks to be called right now.
LimeCall connects both parties
LimeCall dials your rep and the visitor at the same time. Both pick up a live call in about 28 seconds, with no hold music.
The conversation converts
Your rep speaks with a ready-to-buy prospect. Every call is recorded, logged, and attributed to its source.
What's included with the callback widget
Instant Callbacks
Visitors request a call and LimeCall connects your rep and the visitor in about 28 seconds, before they bounce.
Smart Call Routing
Route each callback to the right rep by availability, skills, time zone, or round-robin, automatically.
After-Hours Scheduling
Outside business hours the widget lets visitors book a time slot, so no lead is ever lost.
Call Recording
Every callback is recorded for quality, coaching, and compliance, and searchable in one place.
CRM Sync
Each conversation logs to your CRM with full context, source, and recording. No manual entry required.
Customizable Widget
Match the button to your brand and set display rules by page, intent, or visitor behavior.
The LimeCall callback widget vs a static form
LimeCall Callback Widget
- ✓Connects a live call in about 28 seconds, while intent is high
- ✓Works on mobile with one tap and no app download
- ✓Every call tracked, recorded, and attributed to a source
- ✓Smart routing sends the right rep every time
- ✓After hours, visitors book a slot instead of leaving
Standard Contact Form
- ✗Reply arrives hours later, after intent has faded
- ✗No phone conversation, just an email thread
- ✗No call tracking, so the source stays a mystery
- ✗No routing, so leads land in a shared inbox
- ✗After-hours submissions often go unanswered
Frequently asked questions
What is a website callback widget?
A website callback widget is a small on-page button or pop-up that lets a visitor request an instant phone call from your team. The visitor enters their number, or clicks to be called, and LimeCall dials your rep and the visitor at the same time, connecting them in about 28 seconds. It turns anonymous website traffic into live sales conversations without the visitor ever having to look up and dial a number.
How do I add a callback widget to my website?
You add the LimeCall callback widget by pasting one line of JavaScript into your site. It works with WordPress, Webflow, Shopify, and any HTML site, so no developer is required. From the dashboard you set your button colors, position, trigger rules, and business hours. The widget goes live in minutes and starts routing callback requests to your team right away.
Does the callback widget work on mobile?
Yes. The LimeCall callback widget is fully responsive and works on desktop, tablet, and mobile. On a phone the visitor taps the button, enters their number, and receives a standard phone call with no app download required. A large share of LimeCall callbacks come from mobile visitors, so the widget is built to convert on small screens.
What happens when a visitor uses the widget after hours?
When a visitor requests a callback outside your business hours, the widget switches to scheduling mode. The visitor picks a time slot that suits them, and the request queues for the next available rep. You never lose the lead. Every scheduled callback is logged with the visitor details and page they came from, so your team calls back with full context.
Does the callback widget track and record calls?
Yes. Every callback started from the widget is tracked, recorded, and attributed to the page, campaign, or source that drove it. Calls sync to your CRM automatically with the recording link, duration, and outcome. That gives you clean reporting on which pages and channels generate real phone conversations, not just clicks.
Ready to add a callback widget to your site?
See it live on your own pages. More than 1,000 businesses use LimeCall to turn visitors into conversations instantly.