The after-call work,
already done
When a LimeCall conversation ends, the AI reads what was actually said and drafts every next step for you — the follow-up email and SMS, a new contact, the calendar event, and your CRM updated. You review and confirm. Nothing is sent without you.
4.6 on G2 · 1,000+ businesses · Included on every plan
Charles R.
+44 20 •••• 4417 · 6m 12s
Drafting next steps
- Follow-up email
- Follow-up SMS
- Create contact
- Calendar event
- Update CRM
Email draft ready
Awaiting your reviewGreat speaking — pricing + Thursday's demo
Hi Charles, thanks for your time just now. As promised, here's the pricing breakdown for the 12-seat plan, and I've put Thursday 2pm in the diary for the demo…
Illustrative — every action is a draft until you confirm
- 28s
- To connect the lead — and 0 admin after
- 5
- Actions drafted the moment you hang up
- 100%
- Of calls logged, not just the ones you remember
- ~5 min
- To turn it on. No developer
The After-Call Work Used to Pile Up. Now It's Already Done.
The call is the easy part. It's the twenty minutes afterwards — the recap email, the promised link, the contact, the diary entry, the CRM note — that quietly decides whether the deal moves. Most of it never happens.
Without LimeCall
- You type the follow-up email from memory — three calls later
- The link you promised to text never gets sent
- You add the contact and the meeting by hand, if you get to it
- CRM notes written hours later, half-remembered — or not at all
With LimeCall
- The follow-up email and SMS are written before you put the phone down
- The SMS is drafted with the link, ready to send in one tap
- The contact is created and the calendar event is drafted with the right details
- Deal stage, notes and next steps written back from what was actually said
Every Next Step, Suggested and Drafted
Not a generic template with the caller's name dropped in. The AI works from the actual transcript of that conversation — what they asked, what you promised, and when.
The follow-up, drafted
Email and SMS are written before you've finished putting the phone down — in the language the call was held in, with the link you promised, in the tone your team actually uses. You review, edit if you want, then send.
- Pulled from the real transcript, not a template
- Sent from your LimeCall business number
- Your edits teach it how your team writes
Thanks for the call — sending the numbers over now.
Hi Charles — pricing for 12 seats is here: limecall.com/p/ac7 · Demo confirmed Thu 2pm. Any questions before then, just reply to this text.
Contact created
A first-time caller becomes a real contact — name, number and company captured from the conversation itself.
Charles Reeves
Captured from the call
Calendar event
Agreed a demo, a viewing or a callback? The event is drafted with the right title, time and details.
Thu
31
Product demo — Northgate
2:00 – 2:30pm · Google Meet
Your CRM, kept current
Deal stage, notes and next steps written back to the CRM you already use — from what was actually said.
Works with your CRM
+ 1,000 more via Zapier & webhooks
From Call Ended to Follow-Up Sent, in Three Steps
No new habit to build, no extra app to open. It runs on the call record you're already looking at.
The call ends
You hang up. LimeCall already has the recording, the summary and the transcript — from a callback, a click-to-call, a web call or your virtual number.
Charles R.
Call ended · 6m 12s
The AI reads what was said
Not a template. It works out the right next steps for this exact conversation — who they are, what they asked for, what you committed to, and when.
Analysing the call…
Reading summary and transcript
Every action arrives drafted
Email, SMS, contact, calendar event and CRM update, written and waiting on the call record. You review, tweak anything, and confirm.
- Follow-up email
- Follow-up SMS
- Create contact
- Calendar event
- Update CRM
Eight Jobs You'll Never Do by Hand Again
Turn each one on or off per number, per team, or per call outcome. Everything arrives as a draft.
Follow-Up Email
Written in the caller's own words and your tone of voice — what you discussed, what you agreed, what happens next. Edit a line if you want, then send.
Follow-Up SMS
The short text that actually gets read, sent from your LimeCall business number, with the pricing link or booking link you promised on the call.
New Contact
A first-time caller becomes a real contact — name, number, company and context captured from the conversation, not typed in afterwards.
Calendar Event
Agreed a demo, a viewing or a callback? The event is drafted with the right title, time, attendees and notes, ready to confirm into your calendar.
CRM Update
Deal stage, call notes, next step and custom fields written back to HubSpot, Salesforce, Pipedrive or Zoho — from the transcript, automatically.
Call Summary
A clean summary and full transcript on every call record, so anyone picking up the account tomorrow knows exactly where it was left.
Next-Step Task
A dated task for the thing you said you'd do — send the quote, chase the decision-maker, call back Tuesday — assigned to the rep who took the call.
Lead Score & Outcome
The AI marks the call outcome and intent so hot leads surface at the top of the list instead of getting buried in the day's activity.
The AI Drafts. You Decide.
Automation that emails your customers on its own is a risk, not a feature. LimeCall prepares the work and stops — every action waits for a human to confirm it.
Nothing sends without you
Every action is a draft until you confirm it. LimeCall never emails a customer, texts a lead or changes a CRM record on its own.
Edit anything, then send
Rewrite the email, shorten the SMS, change the meeting time, correct a CRM field. Your edits teach the drafts to sound more like you.
Rules per team and number
Choose which actions run for which numbers, teams or call outcomes — full drafting for sales lines, summary-only for support.
Drafted in the call's language
LimeCall detects the language of the conversation and writes the follow-up in it — useful when you run local numbers in 50+ countries.
Who Gets the Most Out of It
Anywhere the follow-up matters more than the call itself.
Sales teams running speed-to-lead
LimeCall already connects the rep and the lead in about 28 seconds. Post-call actions close the other half — the follow-up goes out while the lead is still on your pricing page, not tomorrow morning.
Estate agents and field services
Book the viewing or the job from the call, get the address and access notes into the calendar event, and text the confirmation before you're back in the van.
Agencies and consultancies
Discovery calls turn into a written recap the client actually receives — plus a CRM record your account team can read instead of asking you what happened.
Anyone doing missed-call recovery
A recovered missed call is only worth something if it's followed up. The callback, the text-back and the CRM note all happen without anyone remembering to do them.
One System, From First Ring to Follow-Up
Post-call actions aren't a bolt-on tool sitting next to your phone system — they're part of it. Every LimeCall conversation feeds them automatically.
Callback Widget →
A visitor asks for a call, LimeCall connects them in about 28 seconds — and the follow-up is drafted before they close the tab.
Click-to-Call →
One click starts the conversation. The contact, the CRM record and the recap email all come out of the other end.
AI Receptionist →
The AI answers and qualifies 24/7; post-call actions handle everything that needs to happen once the caller hangs up.
Business Texting →
Drafted follow-up texts go out from the same two-way business number your customers already reply to.
Missed Call Recovery →
Recovered calls are only valuable if they're followed up. The text-back, the callback and the CRM note happen automatically.
Integrations & Webhooks →
Native CRM sync plus webhooks, so drafted actions can land in whatever else your team runs on.
Post-Call Actions, Included
Not an add-on, not a per-action charge. It's part of every LimeCall plan, alongside unlimited free in-browser calls and a 30-day money-back guarantee.
Starter
$59/mo
For solo operators getting started
Growth
$149/mo
Most popular for growing teams
Scale
$399/mo
For high-volume, multi-rep teams
Enterprise
Custom
Advanced needs and compliance
- AI-drafted follow-up email and SMS
- Contacts, calendar events and CRM updates
- Runs on every call, synced to your CRM
Live in About 5 Minutes
Sign Up Free
Create your account in under a minute. No credit card, no sales call, no commitment.
Connect CRM & Calendar
One-click OAuth to HubSpot, Salesforce, Pipedrive or Zoho, plus Google or Outlook calendar.
Pick Your Actions
Choose what gets drafted on which numbers. The next call that ends comes back with its follow-ups written.
Post-Call Actions — Frequently Asked Questions
What are post-call actions? ▾
Post-call actions are the follow-up jobs that normally pile up after a phone call — sending the follow-up email or text, adding the contact, booking the meeting, and updating the CRM. LimeCall automates the drafting of all of them: the moment a call ends, the AI reads the summary and transcript and prepares each action on the call record. You review each draft and confirm it. Nothing is sent or saved to a customer record without your approval.
How do LimeCall's post-call actions work? ▾
Every LimeCall call — a callback from your website widget, a click-to-call, a free in-browser web call, or a call to your virtual number — is recorded, transcribed and summarised automatically. When the call ends, the AI reads what was actually said, works out the right next steps for that specific conversation, and drafts them: a follow-up email, a follow-up SMS from your business number, a new contact, a calendar event, a CRM update, and a dated task. They appear on the call detail for you to review, edit and confirm.
Will LimeCall send emails or texts to my customers automatically? ▾
No. Every action is a draft until a human confirms it. LimeCall will not email a customer, send an SMS, create a calendar invite or change a CRM record on its own. You can edit any draft before it goes out, and you can switch individual actions off per number, per team or per call outcome — for example, full drafting on your sales line and summary-only on support.
Which CRMs do post-call actions write back to? ▾
LimeCall syncs natively with HubSpot, Salesforce, Pipedrive and Zoho CRM, and connects to 1,000+ more tools through Zapier and webhooks. Post-call actions write the call summary, transcript, outcome, next step and deal stage back to the matching contact or deal, so your pipeline reflects what was said on the call without anyone doing manual data entry.
Can I edit the drafts before they go out? ▾
Yes. Rewrite the email, shorten the SMS, move the meeting time, correct a CRM field — every draft is fully editable. Most teams edit heavily in the first week and barely at all after that, because the drafts pick up your tone, your links and the way your team writes follow-ups.
Does this work in languages other than English? ▾
Yes. LimeCall detects the language of each call and drafts the follow-up in the same language the conversation was held in. That matters if you run local virtual numbers across LimeCall's 50+ countries and your reps switch language depending on who calls.
How is this different from an AI receptionist? ▾
The AI receptionist handles the call itself — answering 24/7, qualifying the caller, booking appointments and routing to a rep. Post-call actions are about what happens after the conversation ends, on any call, including the ones your humans take. They work together: the receptionist makes sure the call is answered, post-call actions make sure the follow-up actually happens.
How much do post-call actions cost? ▾
Post-call actions are part of your LimeCall plan, not a paid add-on. Plans start at $59/mo (Starter), $149/mo (Growth) and $399/mo (Scale), with custom Enterprise pricing. You can try everything free for 14 days with no credit card, and in-browser web calls are unlimited and free on every plan.
How long does it take to set up? ▾
About five minutes, with no developer. Turn post-call actions on for the numbers you want, connect your CRM and calendar with a one-click OAuth link, and pick which actions should be drafted. The next call that ends comes back with its follow-ups already written.
Let the Follow-Up Handle Itself
Turn on post-call actions today and get your evenings back from admin. Free for 14 days, no credit card.
Included on every plan · Unlimited free in-browser calls · 30-day money-back guarantee