LimeCall vs 8x8:
Live Today vs a Rollout Project
8x8 is an enterprise platform with global PSTN replacement and contact-centre depth, sold through a quote. LimeCall Virtual Phone is a business phone system you buy on the page and use the same afternoon.
Priced by quote: 8x8 does not publish a per-user rate you can size a budget from — you talk to sales first. LimeCall Virtual Phone is $18 a month for three users and $50 for five, on the page, with checkout at the end of it.
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Quick Verdict
Choose LimeCall if…
- → You want business numbers live this afternoon, not after a rollout
- → You have no IT function to run an implementation project
- → You want a published price you can budget from before talking to sales
- → Global PSTN replacement and contact-centre depth are not what you need
Choose 8x8 if…
- → You are replacing PSTN across multiple countries
- → You need contact-centre routing and workforce management
- → Compliance and enterprise controls drive the decision
- → You have the IT capacity to run the deployment properly
Platform Overview
LimeCall — Agile SMB Lead Conversion
LimeCall Virtual Phone is deliberately narrow: business numbers, a shared SMS inbox, an auto attendant and call distribution, with users included in one workspace price instead of licensed per seat. It is not a unified-communications suite and does not try to be.
- → Self-serve setup in 5 minutes, no IT involvement needed
- → Users included in the workspace price — $18/mo for three
- → Users included in the workspace price — no seat minimum
- → Month-to-month — cancel anytime, no penalties
8x8 — Enterprise UCaaS & CCaaS
8x8 is one of the longest-standing enterprise UCaaS and CCaaS providers. It offers global PSTN replacement in 55+ countries, an integrated contact centre platform, workforce management, speech analytics, and enterprise-grade compliance certifications. 8x8 serves organisations with 200+ employees who need to consolidate global communications infrastructure under one vendor. The platform is powerful but requires professional services for deployment and is priced accordingly.
- → Built for enterprise contact centres and large organisations
- → Per-user pricing, quoted rather than published
- → Professional services recommended for deployment
LimeCall Virtual Phone vs 8x8
Feature by feature
An enterprise UCaaS platform sold with an implementation project behind it. Compared against LimeCall Virtual Phone, from $9/mo for one user, $18 for three.
| Capability | LimeCall | 8x8 |
|---|---|---|
| Pricing model | One workspace price, users included | Per user, quoted rather than published |
| Seat minimum | None — one user is fine | Set by quote |
| Contract | Month to month | Enterprise agreements |
| Business numbers | 1 included (US, UK or Canada), extra from $3/mo | Global coverage |
| Inbound calls | Unlimited | Included |
| Outbound calling | US & UK under fair use | Global calling plans |
| Shared SMS inbox | Included from Team | Included |
| Auto attendant & call distribution | Included from Team | Full contact-centre routing |
| International call forwarding | Included | Global numbers |
| Call recording & history | Included | Included, with compliance controls |
| CRM and 25+ integrations | Included from Team | Enterprise integration catalogue |
| Setup | Self-serve, live in minutes | Typically a professional-services engagement |
What 8x8 does better
Global PSTN replacement, contact-centre depth and compliance controls at enterprise scale.
How the table falls
LimeCall takes 3 of 12 rows and 8x8 takes 6, with 3 a draw. Prices verified 15 August 2026.
What you'd actually pay, side by side
Published prices, your volume, no spin. Move the team size and watch both bills move.
| Total cost | LimeCall | 8x8 |
|---|---|---|
| Plan | — | — |
| What that includes | — | — |
| Monthly | — | — |
| Per year | — | — |
—
Read this before you quote the number. 8x8 is an enterprise UCaaS platform, usually bought with an implementation project behind it. If you need global PSTN replacement and contact-centre depth, that project is the product. LimeCall is self-serve and live the same day, which is a different purchase, not a cheaper version of the same one.
8x8 prices read from their own pricing page on 15 August 2026. LimeCall prices are the ones on our pricing page. Vendors change prices often — check both before you decide.
8x8: Honest Pros & Cons
8x8 Strengths
- + Global PSTN replacement in 55+ countries — ideal for multinational organisations
- + Full enterprise contact centre (CCaaS) with ACD, IVR, skills-based routing, and supervisor tools
- + Workforce management and quality monitoring on X6 — enterprise-grade operations
- + Strict compliance certifications: SOC 2 Type II, ISO 27001, HIPAA, GDPR
- + Integrated UCaaS: voice, video (8x8 Meet), and team messaging (8x8 Work) in one platform
- + Speech analytics and AI-powered sentiment analysis for contact centre quality assurance
- + 99.999% uptime SLA with financial penalties for downtime
8x8 Weaknesses
- − Pricing runs through a sales quote, so you cannot size the cost before talking to someone
- − Annual contracts with significant financial commitment before you know if it fits
- − Professional services recommended for deployment — adds cost and weeks of setup time
- − No native WhatsApp integration for multi-channel lead follow-up
- − Overkill for SMBs who only need inbound callback and basic lead routing
- − Complex platform with a steep learning curve for non-technical administrators
Which Platform Should You Choose?
Choose LimeCall if…
- → You are an SMB — 8x8 sells through a quote and an implementation project, which is the right shape for an enterprise rollout and the wrong shape for a team of five
- → You need to be live in minutes, not weeks — 8x8 enterprise deployments typically require professional services and take 1–4 weeks; LimeCall is fully self-serve in 5 minutes
- → You want business numbers live today at a price published on the page
- → You want to avoid annual contracts and high upfront commitment — LimeCall is month-to-month with no professional services fees
- → WhatsApp follow-up is important to your sales process — LimeCall includes native WhatsApp; 8x8 does not offer this standard
- → Budget predictability matters — LimeCall Virtual Phone is $18 a month for three users and $50 for five, published on the page with no quote required
Choose 8x8 if…
- → You are an enterprise organisation (200+ users) replacing a legacy global PSTN infrastructure across multiple countries
- → You run a large contact centre requiring enterprise-grade workforce management, real-time dashboards, and supervisor monitoring
- → ISO 27001, SOC 2 Type II, HIPAA, and other strict enterprise compliance certifications are non-negotiable
- → You need 8x8's global voice reach — they support PSTN replacement in 55+ countries, which is difficult for most competitors to match
- → Advanced contact centre features like intelligent virtual agents, speech analytics, and quality management are required
- → Your IT team has the resources to manage a complex enterprise deployment with vendor professional services
Migrate from 8x8 to LimeCall
Three steps. No professional services needed. Most teams are live the same day.
Note: Check your 8x8 annual contract terms before migrating — early termination provisions may apply.
Export your 8x8 contact directory and data
Log into your 8x8 Admin Console and export your contact directory as a CSV file. Download any call recordings you want to retain. Import contacts into your CRM (HubSpot, Salesforce, Pipedrive, or any system that LimeCall integrates with). LimeCall support can help map your existing call routing logic to the simpler LimeCall configuration if needed.
Port your numbers or pick new ones
Sign up for LimeCall — no credit card needed. Use the LimeCall dashboard to choose your business numbers and configure your callback form (takes 3 minutes). Copy the generated script tag and paste it into your website before the closing </body> tag. Compatible with WordPress, Webflow, Shopify, HubSpot CMS, Wix, Squarespace, and any custom HTML site. Your number is live and taking calls straight away. No developer, no IT ticket, no waiting.
Port your 8x8 number to LimeCall (optional)
If you want to retain your existing business number, LimeCall manages the porting process. Submit a port request through LimeCall support with your 8x8 account reference. Number porting typically takes 5–7 business days. During porting, run both systems in parallel using a temporary LimeCall number, ensuring no disruption to incoming calls. Once porting completes, your existing number will ring through LimeCall automatically.
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Frequently Asked Questions
Honest answers to the questions every buyer asks before choosing between LimeCall and 8x8.
Is 8x8 good for small businesses?
Do I have to pay per user with LimeCall?
Can LimeCall replace 8x8 for SMBs?
How long does 8x8 take to set up?
What is the cost difference between 8x8 and LimeCall for a 10-user team?
How do I migrate from 8x8 to LimeCall?
Enterprise Price.
SMB Simplicity. Or Forget Both.
Ten users on LimeCall Virtual Phone is $75 a month. Put the rate 8x8 quoted you next to it in the table above — self-serve, with no professional services and no implementation project.
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