Your Guide To The Top Callingly Alternatives

Vincent Hawley

April 26, 2024
20 minutes to read

Hey there! Feeling overwhelmed by the sheer number of call tracking solutions on the market? Don’t worry, it’s a common challenge. While Callingly is certainly a well-known option, the good news is there’s a whole ocean of possibilities out there (and perhaps you’re seeking a more budget-friendly or user-friendly solution).

This guide is here to be your compass, navigating you through some fantastic Callingly alternatives. We’ll focus specifically on features that make your life easier, like click-to-call functionality, convenient call-back options, and scheduling widgets – all the essential tools you need to streamline communication and skyrocket your lead conversions.

Now, let’s dive deeper and explore some of these top contenders!

Reviewed Platforms:

  • LimeCall (That’s us!)
  • Justcall
  • Novocall
  • Callpage

A Close Look At The Contenders

LimeCall

(Hey there! This is us!) Looking to propel your call tracking efforts to new heights and unlock a treasure trove of valuable customer insights? Then look no further than LimeCall! We go far beyond the call of duty, offering a comprehensive toolkit designed to supercharge your call conversion rates. Imagine empowering your decision-making with real, data-driven insights – that’s the LimeCall advantage!

Whether you’re a seasoned marketing pro navigating complex campaigns or just starting out on your call tracking journey, LimeCall embraces you with open arms. Our powerful features are meticulously crafted to cater to businesses of all sizes and levels of expertise. And the best part? LimeCall boasts an intuitive interface that makes using these features a breeze! So, ditch the guesswork and embrace data-driven marketing with LimeCall.

Top 10 Features:

  • Click-to-call widgets with extensive customization options
  • Omni channel widget templates to suit all businesses
  • Advanced call tracking and analytics with detailed reports
  • Call recordings with transcriptions and call tagging
  • Smart call routing to ensure calls reach the right agent
  • Callback scheduling so leads don’t have to wait on hold
  • Integrations with popular CRMs, marketing tools, and help desks
  • Lead capture forms, insert custom forms into your widget
  • Advanced call scoring to identify your top-performing agents
  • Customizable call greetings and voicemail options

Dive Deep into Call Tracking Success with LimeCall

Feature Powerhouse: LimeCall isn’t just call tracking, it’s a comprehensive suite. You’ll have everything you need to optimize your call tracking efforts, from basic features like call recording and analytics to advanced capabilities like dynamic number insertion and custom routing. No matter your specific needs, LimeCall has the tools to empower your success.

Customization Champion & Effortless Usability: Ditch the generic one-size-fits-all approach. LimeCall allows you to fully customize your click-to-call widgets, with 5 unique templates depending on your channel preferences, from click to call and callback widgets, to all powerful omni channels widgets that incorporate web calls, callback, meetings, messages and 2 way SMS chat, to seamlessly integrate with your brand, enhancing user experience and driving more clicks. The surprisingly easy-to-use platform empowers both technical and non-technical users to leverage its power.

Data-Driven Decisions & Top-Notch Support: Gain valuable customer insights you can use to optimize your marketing campaigns and make data-driven decisions with confidence. LimeCall’s powerful analytics provide a clear picture of your call tracking data. Plus, their exceptional customer support team is always there to help you get the most out of this valuable tool.

Weighing the Investment

Investment for Growth: LimeCall’s pricing might be slightly higher than the very basic call tracking solutions, but only just, consider it an investment in your business’s future growth. You’re getting a feature-rich platform with exceptional value that can significantly enhance your marketing efforts and ultimately drive more sales. The return on investment often outweighs the initial cost.

Also consider the credits etc, LimeCall does offer the most amount of account features without hiding any additional ‘add on’ charges that other competitors use. Total transparency from the start!

Why Use LimeCall Instead of Callingly?

Callingly’s user-friendly interface offers a solid foundation for beginners, and its basic call recording and callback scheduling features can be a helpful starting point. However, for businesses seeking to unlock the true power of communication, LimeCall is a clear upgrade.

LimeCall: Unveiling the Depths of Every Call

Imagine going beyond the basics. LimeCall empowers you to delve into the heart of every call with in-depth analytics. Sentiment analysis and detailed reports unlock a goldmine of insights, helping you understand customer sentiment and optimize your approach. But LimeCall doesn’t stop there!

Smart Routing & Seamless Integration: The Keys to Efficiency

Smart call routing ensures calls are seamlessly directed to the perfect agent, maximizing efficiency and customer satisfaction. Extensive integrations keep your workflows humming, allowing you to streamline communication across your entire business ecosystem.

Taking Communication to the Next Level

The journey doesn’t end there! Features like screen sharing and real-time call monitoring empower you to actively optimize communication and provide exceptional coaching for your agents. This translates directly to stellar customer service experiences.

LimeCall: Your Strategic Communication Partner

LimeCall transforms call tracking from a passive observer to a strategic partner, driving communication excellence and propelling your business forward. It’s a powerful tool that can help you achieve significant results.

The Choice is Yours!

Ultimately, the best choice depends on your priorities. Callingly offers a user-friendly basic feel for beginners, while LimeCall caters to businesses seeking advanced features and deep data insights, and an instant increase in conversion. LimeCall isn’t just cheaper, it’s smarter

JustCall

Hold on to your hats – JustCall is here to revolutionize your call tracking experience! This cloud-based gem empowers businesses of all shapes and sizes to not only make and receive calls, but also track key performance metrics and gain valuable customer insights – all wrapped up in a user-friendly interface. But that’s not all! JustCall boasts a treasure trove of features designed to streamline call management, enhance call quality, and supercharge your lead generation efforts. Let’s delve into the world of JustCall and see if it’s the perfect fit for your business needs.

Top 10 Features:

  1. Click-to-call widgets
  2. Call tracking and analytics
  3. Call recordings and transcriptions
  4. Smart call routing
  5. Lead capture forms
  6. Call popups
  7. Integrations with CRMs and marketing tools
  8. Call scoring
  9. Customizable call greetings
  10. Real-time call monitoring

Pros & Cons:

JustCall offers a suite of features, which is good for businesses with complex call tracking needs. However, the sheer number of features might feel overwhelming for smaller businesses or those new to call tracking. It might take some time to navigate and get comfortable utilizing all the functionalities.

Limited Customer Support: While JustCall offers customer support, some users report limited availability or wait times for assistance. This can be frustrating if you encounter technical issues or need help navigating the platform’s complexities, they also do not offer an personal account manager no matter than plan you choose (something LimeCall does offer!)

Budget-Friendly, But Limited Features in Free Plan: JustCall boasts affordable pricing plans, which is a definite pro. However, the free plan offers very limited features, essentially acting as a trial. To access the powerful features advertised, you’ll need to upgrade to a paid plan, which might not be ideal for businesses on a tight budget.

Reporting with a Steep Learning Curve: JustCall’s reporting can seem complex at times. The extensive detail can be quite complex for new users to interpret and translate into actionable steps. The learning curve for fully utilizing the reporting features can be significant.

While JustCall offers a standard call tracking solution with a variety of features, the complexity of some features and limited free plan functionality might be drawbacks for some businesses. Consider your specific needs and budget before diving in.

Why Use LimeCall Instead of JustCall?

While JustCall has a streamlined approach, LimeCall takes things a step further for businesses seeking to become call tracking ninjas. Here’s why:

LimeCall equips you with a treasure trove of advanced analytics. Not only can you record calls, but also leverage transcriptions and sentiment analysis to gain a deeper understanding of your customer interactions. Plus, intelligent call routing goes beyond basic skills-based matching, considering agent expertise for truly optimized connections. But that’s not all! LimeCall boasts in-depth performance management tools to help you identify areas for improvement and make data-driven decisions.

And the cherry on top? Extensive customization options for click-to-call widgets ensure a seamless user experience that seamlessly integrates with your brand. In essence, LimeCall empowers you to become a call management maestro, not just keep things running smoothly. You’ll gain valuable insights to refine your communication strategy and elevate customer interactions to new heights.

With additional inclusive platform features, using the widget as an omni-channel powerful tool to capture and convert leads, it provides a solution businesses would usually acquire using several other platforms.

Novocall

Attention all lead generation champions!  Looking to supercharge your lead capture through phone calls? Then NovoCall might just be your hidden weapon.

NovoCall boasts a feature set meticulously designed to help businesses unlock the full potential of every call. Imagine click-to-call widgets that make contacting your business as easy as a click, seamlessly flowing into lead capture forms that effortlessly gather valuable customer data.  NovoCall equips you with the tools you need to transform phone inquiries into a loyal customer base, streamlining the conversion process and boosting your bottom line.

Top 10 Features:

  1. Click-to-call widgets
  2. Call tracking and analytics
  3. Call recordings and transcriptions
  4. Smart call routing
  5. Lead capture forms
  6. Call popups
  7. Integrations with CRMs and marketing tools
  8. Call scoring
  9. Customizable call greetings
  10. Real-time call monitoring

Pros & Cons:

NovoCall offers a average set of features, making it a reasonable choice for businesses with call tracking needs. The functions allow users to tackle most requirements. Additionally, NovoCall provides standard integrations, connecting with a range of popular tools you already use. This streamlines your workflow and centralizes your call tracking data for a view of your communication efforts.

However, there are a couple of things to keep in mind. NovoCall’s features can create a learning curve, especially for users who are not as comfortable with technical setups. They offer helpful resources and tutorials in an aid to bridge this gap.

The pricing structure is another factor to consider, with a price tag of $149 per month. While NovoCall offers scalable plans that grow alongside your business, the initial cost might be a higher for smaller businesses on a tight budget.

Why Use LimeCall Instead of NovoCall?

Both NovoCall and LimeCall are shining stars in the call tracking universe, but they excel in slightly different areas. Let’s delve deeper and discover which one best aligns with your business goals!

If maximizing lead capture from phone inquiries is your ultimate quest, then LimeCall will be your secret weapon. Feature are meticulously set, crafted to squeeze every last drop of lead potential from your calls. Imagine click-to-call widgets that make contacting your business a breeze, seamlessly flowing into lead capture forms that effortlessly gather valuable customer data. LimeCall equips you with the tools you need to transform phone inquiries into a loyal customer base, streamlining the conversion process and boosting your bottom line.

Advanced Analytics Ace: LimeCall

Do you crave in-depth insights into your call data, yearning to unlock the power of advanced functionalities? Then LimeCall might be your perfect match. Backed by robust analytics and a wider range of features like smart call routing and real-time monitoring, LimeCall empowers you to become a call management maestro. This highly scalable platform seamlessly adapts to growing businesses, ensuring your call tracking strategy keeps pace with your success.

The Choice is Yours: Prioritize & Conquer!

Ultimately, the choice boils down to your core needs. Prioritize lead capture with LimeCall, unlock the power of advanced call tracking and analytics. Whichever path you choose, both platforms offer tools to elevate your customer interactions and propel your business forward.

CallPage

Feeling overwhelmed by complex call tracking solutions? Say hello to CallPage, your perfect match for an intuitive and user-friendly experience. Renowned for its clean and easy-to-use interface, CallPage makes diving into the world of call tracking a breeze, even for those completely new to the game. But don’t be fooled by its user-friendliness! CallPage packs a hidden treasure trove under the hood. This powerful platform boasts a robust suite of features designed to help you understand your call performance with crystal clarity and optimize your marketing efforts for maximum impact.

Top 10 Features:

  1. Click-to-call widgets
  2. Call tracking and analytics
  3. Call recordings
  4. Integrations with CRMs and marketing tools
  5. Screen sharing during calls
  6. Call routing features
  7. Lead scoring
  8. Call popups
  9. Custom call reports
  10. Real-time call monitoring

Pros & Cons:

CallPage stands out for its user-friendliness. Boasting an intuitive interface, it’s quite simple to set up and use, even for those who aren’t particularly tech-savvy. This makes it a good choice for businesses getting started with call tracking or for those who simply value a user-friendly experience. Additionally, CallPage offers a variety of pricing plans. This can be attractive for startups or smaller companies dipping their toes into the world of call tracking.

However, there’s a trade-off to consider…

While CallPage prioritizes ease of use, it offers fewer customization options compared to some competitors. The core features are still powerful enough to meet the needs of some businesses, but if extensive customization is a crucial factor for you, it might be worth exploring other options to find the perfect fit.

Why Choose LimeCall instead of Callpage?

While CallPage offers a user-friendly interface that simplifies call tracking, especially for beginners, businesses seeking a deeper understanding and enhanced control over their communication strategy need a more powerful solution. This is where LimeCall steps in as your champion.

Unveiling the Depths of Every Call

LimeCall goes far beyond basic call tracking metrics. Imagine unlocking a treasure trove of insights with our robust analytics and reporting tools. These tools empower you to delve deeper into your call data, uncovering hidden trends and patterns that would remain invisible with CallPage’s more basic offerings. Analyze sentiment, identify missed opportunities, and pinpoint areas for improvement – all with the goal of optimizing your marketing campaigns with laser precision.

Tailored Communication, Exceptional Experiences:

LimeCall doesn’t stop at insightful reports. We empower you to take action and personalize the customer journey. Our wider range of customization options for click-to-call widgets allows you to seamlessly integrate them into your website, ensuring a smooth transition for potential customers seeking to connect with you. Additionally, LimeCall’s advanced call routing features ensure calls are directed to the perfect agent equipped to handle the specific inquiry. This not only improves efficiency but also translates directly into exceptional customer service experiences.

Beyond Simplicity: A Strategic Communication Partner:

CallPage offers a user-friendly experience, which is valuable for getting started. However, LimeCall aspires to be more than just a call tracking tool. We strive to be your strategic communication partner, providing the insights and functionalities you need to elevate your communication strategy and propel your business forward.

Ready to Take Your Calls to the Next Level?

If you’re ready to unlock the true power of call tracking, analyze every interaction, personalize the customer journey, and ultimately drive business growth, then look no further than LimeCall. We offer a comprehensive solution that goes beyond the basics, empowering you to take complete control of your communication and deliver exceptional customer experiences.

Feature Comparison

Feeling lost in the sea of call tracking solutions? Don’t worry, we’ve all been there! Choosing the perfect fit can feel overwhelming. But fear not, we’re here to help! The following breakdown highlights the key strengths and weaknesses of the top contenders, empowering you to make an informed decision and select the call tracking champion that aligns perfectly with your business needs.

FeatureJustCallNovoCallCallPageLimeCallCallingly
Ease of UseEasyEasyEasiestEasyEasy
Analytics & ReportingBasicGoodGoodAdvancedBasic
Call RecordingIncluded (plan dependent)LimitedLimitedIncludedLimited (plan dependent)
Call RoutingBasicBasicBasicSmartBasic
Callback SchedulingYesYesYesYesYes
IntegrationsLimitedLimitedLimitedExtensiveLimited
Advanced FeaturesScreen sharingLead capture formsScreen sharingLead capture forms, real-time monitoringTask Management (plan dependent)
Lead CaptureBasicFocusBasicFocusBasic
PricingAffordableAffordableAffordableMost AffordableExpensive

Pricing Comparison

FeatureJustCallNovoCallCallPageLimeCallCallingly
Plan Price$138$149$99$99$249
Included Credits300150100500Unlimited (US Only)
Users212Unlimited10
Click-to-Call WidgetsIncludedIncludedIncludedIncludedIncluded
Call Tracking & AnalyticsBasicBasicBasicAdvancedBasic
Call RecordingIncludedLimitedLimitedIncludedIncluded
Call RoutingBasicBasicBasicSmart RoutingBasic
Callback SchedulingIncludedNoNoIncludedNo
Integrations (CRM, Marketing)LimitedLimitedLimitedExtensiveExtensive
Call ScoringNoBasicNoAdvancedBasic
Custom Greetings & VoicemailIncludedIncludedIncludedIncludedBasic
Real-Time Call MonitoringIncludedIncludedIncludedIncludedBasic

Choosing Your Call Tracking Champion: A Quick Guide

Feeling overwhelmed by the options? Don’t sweat it! Here’s a handy tip to jumpstart your search for the perfect call tracking solution:

Prioritize Your Needs:

  • New to the Game? If user-friendliness is your top priority, CallPage or Callingly might be excellent starting points. Their intuitive interfaces make diving into call tracking a breeze.
  • Advanced Analytics Seeker? Craving deep call insights and powerful features to optimize your operations? Then LimeCall is a strong contender.
  • Lead Generation Machine? Does capturing every possible lead from your calls fuel your business? Look no further than LimeCall. They excel in this area, boasting features that can significantly boost your lead generation efforts compared to most other platforms.
  • Budget Conscious? Working with a tight budget? CallPage and LimeCall offer some of the most affordable options on the market. Plus, LimeCall’s flexible plans can seamlessly scale alongside your growing business.

Unlock the Power of Free Trials!

The best part? Most call tracking services offer free trials. This is your golden opportunity to test-drive the platforms, experience their workflows firsthand, and discover which one delivers the insights you crave to elevate your customer interactions. So don’t wait – take advantage of these free trials and find your call tracking champion today!

Let’s Round Things Up

So, You’re Ready to Choose Your Call Tracking Champion!

Navigating the world of call tracking can be exciting, but with so many options, pinpointing the perfect fit might feel like searching for a needle in a haystack. Fear not! Now that you’ve explored the strengths of Callingly and discovered some fantastic alternative solutions, you’re well-equipped to make an informed decision.

Feature Loaded & Full Customization: Enter LimeCall (ahem, that’s us!)

Do you crave a feature-rich platform brimming with user-friendly widgets, extensive customization options, and powerful analytics? Look no further than LimeCall! We empower you to not only track calls but also gain valuable insights to optimize your communication strategy and elevate customer interactions.

20, April 26, 2024, Vincent Hawley

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