Top Alternatives to Aircall in 2024

Vincent Hawley

February 29, 2024
minutes to read

When it comes to VoIP solutions for your business, you’ll be spoiled for choice. One of the most popular VoIP providers is Aircall, a phone and communication platform designed for sales and customer support teams. While Aircall has a reputation for being affordable, there are some gaps in the features it offers and it may not meet all your business needs. There are many other providers to consider as alternatives to Aircall and in this article, we’ll take a closer look at a few of them.

Alternatives To Aircall


LimeCall is the best Aircall alternative because it offers more features, combines your VoIP tool with your CRM and helps your teams to work smarter, converting quicker. With its comprehensive features, outstanding customer support and affordable pricing, LimePhone is the clear choice for businesses looking for a VoIP solution that is easy to use and powerful.

Plus, LimePhone’s cost effective pricing plans makes it a desired choice for solopreneurs, small businesses and large corporations alike. Unlike Aircall, there are no minimum number of licences required. With LimeCall, you can get as many numbers as your team needs and because we’re a solution that grows with you, you can increase your numbers at any time. Choose from toll-free numbers and local numbers including specific area codes, where applicable, from hundreds of countries around the world.

Key features of LimePhone

  • Inbound and outbound calling
  • Call recording
  • Call routing
  • 2 Way SMS
  • Lead distribution
  • Inbuilt CRM
  • Appointments scheduler
  • Telephony and IVR
  • Text campaigns
  • Virtual numbers

Unleash the Power of Cloud-Based Communication

With LimePhone, you can:

  • Scale with your business, effortlessly adding or removing users as your team grows or shrinks
  • Enjoy seamless integration with your CRM, marketing automation, and other essential business tools
  • Empower your remote teams to stay connected and productive, regardless of their location
  • Gain valuable insights into call analytics and performance metrics
  • Optimize your customer interactions with advanced features like call recording, transcription, and routing


If your team does a lot of cold calling, CloudTalk is another of the alternatives to Aircall. It has a feature that automatically dials numbers one after the other, which could make CloudTalk a great VoIP solution for you. CloudTalk also has a number of other eyecatching features but they do come at a premium cost. Business SMS, for instance is an additional cost but not with LimeCall. It’s worth exploring all the options before deciding – remember to look at hidden costs to accurately compare like for like.

CloudTalk’s Top Features

  • Click to Call
  • Call monitoring
  • Call recording
  • Access to over 100 countries
  • Mobile app support


Dialpad focuses on serving big enterprises that want AI-based coaching for their call center agents, but it lacks the personalized solutions and affordability that many smaller businesses may need. If you need to tag teammates or manage conversations, Dialpad might not be the right fit for you. Apart from basic features like call recording, video calling, and AI-driven speed coaching, Dialpad falls short unless you upgrade. Plus, with Dialpad, you’ll pay for extra numbers per account, international texts and auto-replies. You won’t find these hidden fees with LimeCall.

Dialpad’s Top Features

  • Call recording
  • Analytics
  • AI solutions beneficial for call centers
  • Unlimited calling and texting to US and Canada
  • Call and voicemail transcriptions


Line2 offers VoIP for businesses but without many of the bells and whistles of the other solutions in this article. It’s true, sometimes a simpler solution is better since the learning curve isn’t as steep, but you do get what you pay for. The most affordable option for an alternative to Aircall that still gives you impressive features is LimeCall.

Line2’s Top Features

  • VoIP call forwarding
  • Caller ID
  • Voicemail
  • Phone number porting (up to 5 weeks to port)
  • Merged calling


RingCentral is made for big businesses and call centers. It has many features, but it costs more than other options like LimeCall. If your business has a small support team, RingCentral might be too expensive and overwhelming. One thing to keep in mind is that RingCentral charges for each text message you send, which can add up quickly.

RingCentral’s Top Features

  • Free calls and texts in the US and Canada (SMS only)
  • Local or toll-free numbers
  • Business texting
  • Call recordings
  • IVR


Aircall is a cloud-based phone and communication platform. You can set up whole teams in moments, no matter where in the world they’re based. Aircall also offers performance insights and integration options to increase productivity.

Aircall’s Top Features

  • Toll-free numbers: Instantly create toll-free numbers in your local area code or any country in which your business operates.
  • International numbers: Claim local and international numbers for your business in 100+ countries–even if your team works a continent away.
  • Call conference solution: Host a total of five people in the same live conference call with VoIP.
  • Business hours: Set customised schedules to confirm when you can receive calls from your prospects and customers.
  • Voicemail: Record, upload or write the script for a customised message to greet customers and prospects when you’re away.

Aircall’s Pros and Cons


  • Cloud-based virtual call center for remote teams
  • Benefits of a PBX system with VoIP flexibility
  • Dozens of essential features like API access and call recording


  • Lack of features like lead distribution and inbuilt CRM
  • Steep learning curve required to navigate the UI
  • No support for MMS messaging and texting internationally

Aircall isn’t the most budget-friendly solution with hidden costs

We know, money isn’t everything, but when you’re a small business or a solopreneur, paying unnecessarily high prices isn’t the best use of your limited budget. Aircall wasn’t built for small business and it’s pricing structure reflects this, plus the minimum number of licenses you can purchase with Aircall is 3 and at $30 per licence, you’re looking at $1080 when billed annually on the essentials plan. Would you prefer to pay monthly? Well, with Aircall, if you choose to pay monthly, the minimum number of licenses you can purchases increases to 4, bringing in your monthly cost to $160.

So where does Aircall stack in terms of it’s competitors? Let’s take a closer look at the features and pricing of alternatives to Aircall:

Comparison of Features: Alternatives to Aircall

Call recordingYesYesYesNoNoYes
Call routingYesYesYesYesNoNo
Inbound / Outbound callsYesYesNoNoNoNo
2 Way SMSYesNoNoNoNoNo
Lead distributionYesNoNoNoNoNo
Inbuilt CRMYesNoNoNoNoNo
Appointments schedulerYesNoNoNoNoNo
Telephony and IVRYesYesNoNoNoNo
Text campaignsYesYesNoNoNoNo
Virtual numbersYesYesNoNoNoNo

Comparison of Pricing of Alternatives to Aircall

Billed monthlyFrom $4.99 per monthFrom $160 per monthNo monthly billingFrom $23 per user per monthFrom $15.99 per user per monthFrom $30 per user per month
Billed annuallyFrom $29.99 per yearFrom $1080 per yearFrom $25 per user per monthFrom $15 per user per monthFrom $13.75 per user per monthFrom $20 per user per month

Why LimePhone is the best Aircall alternative

Experience the LimePhone Difference

LimePhone is more than just a cloud-based phone system; it’s a powerful communication tool that puts your business first. Our user-friendly interface, robust feature set, and exceptional customer support make us the preferred choice for businesses of all sizes.

With LimePhone, you can support prospects and customers with either talk or text options on the devices you already use. You’ll also be able to take calls from anywhere and give your prospects and customers the option to schedule a call when it suits them. Plus, LimePhone offers options to scale your business with its inbuilt CRM and lead distribution features. Sure, you could just sign up for a business phone solution with Aircall or you could bring your business phone solution together with your lead generation and nurturing, save time and increase conversions with LimePhone.

How to switch and port your number from Aircall

Want to switch from Aircall to LimeCall but keep your same number? This is called porting your number and it can be done in three easy steps:

  1. Create a LimePhone account.
  2. Select a new number you can use temporarily during your free trial. No credit card, required, by the way!
  3. Submit a request to port your number and our dedicate customer service team will take care of everything.

Ready to experience first hand why LimePhone is considered to be the best of the alternatives to Aircall? Start your free trial today.

, February 29, 2024, Vincent Hawley

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